Century CinemaX Digital Platform

Terms & Conditions




Century CinemaX would like to keep you informed of our Terms and Conditions and we take pride in keeping your information safe, we only take the required information that is needed to complete a transaction with you.

Terms and condition of use

1. By logging on and using the different platforms (including making a purchase) you acknowledge and understand that you agreed by these terms and conditions.

2. These terms and conditions is binding.

3. We will from time to time update our terms and conditions.

4. Governance in S.A
4.1. This online platform is controlled, operated and administered within the Republic of South Africa.

4.2. Access to the online platforms from territories or countries where the Content or purchase of the products sold on the online platform is illegal is prohibited.

4.3. The user may not use this online platform in violation of South African export laws and regulations.

4.4. If the user accesses this online platform from locations outside of South Africa, the user is responsible for compliance with all local laws.

4.5. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the user consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute.

4.6. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect.

5. Material
5.1. These Terms and Conditions constitute the entire agreement between the Provider and the user with regard to the use of the Content and this online platform.

5.2. You are allowed to use the web site to browse and purchase products.

5.3. Downloading material and any other items it is not allowed.

6. Trademarks
6.1. are important to all, although used on our website it is not grunting you permission to use any trademarks.

7. Security, wavier
7.1. Your information is protected with our Privacy Policy.

7.2. if login details are required the responsibility is on you to ensure that it is kept secure. Century CinemaX will not be held liable for any loss or damages suffered or liability incurred arising from your failure to keep your account details secure.

7.3. No one is allowed to link to our pages.

7.4. Links could be provided to other pages and it is up to you to ensure your information is protected on that site, view Privacy policy.

7.5. Century CinemaX does not warrant or make any representations regarding the availability, use, timelines, security, validity, accuracy, or reliability of, or the result of the use of, or otherwise respecting, the site and its contents.

7.6. By using the website or Century CinemaX social pages we will not be liable for an damages of any kind arising out of or relating to the use or the inability to use the site.

7.7. You agree to indemnify and hold harmless the directors and employee of Century CinemaX, from all losses, expenses, damages and costs, including attorneys fees resulting from any violation by you of these terms and conditions.

7.8. The address relating to these terms and condition will be found on the contact us heading.

7.9. Century CinemaX does not guarantee the absolute security of any information you transmit to it or that is transmitted to you and disclaims any liability arising in connection with any unauthorised disclosure of such information

8. Communications
8.1. Century CinemaX will be excused any failure to perform or delay in performance of any or all our obligations hereunder as a result of an event of force majeure, including with out limitation acts of god (including flooding, fire, earthquake or other similar event) riots, war, strikes, lock-outs, or other industrial disputes, epidemics, failure of telecommunications systems, failure of the world wide web any outages of the internet or connection or communications thereto, governmental restraints and act/s of legislate or any other cause outside our reasonable control.

8.2. We will try our level best to provide the correct information at all times however information is vast and at times there could be a delay.

9. Release Dates
9.1. Information on our digital platforms regarding movies and their release dates in South Africa is as received from the studios and distributors of the films. This information is subject to change without notice, and should be considered as a guide rather than a set schedule.

10. The Sale
10.1. A ticket or other items is an agreement between you and Century CinemaX (PTY) LTD and each sale is attached with these terms and conditions.

10.2. Any breach of our terms and conditions, may result is a cancellation of your purchase and refuse to take further bookings from you.

10.3. Items purchased cannot be resold.

10.4. A purchase can be made on the on line platform which requires you to fill in a online booking form.

10.5. The use of any product or service purchased from this online platform is at the purchaser’s risk.

10.6. The purchaser / user indemnifies Century CinemaX against any responsibility for loss, injury or damage that may be sustained as a result of using the products and services sold on the Provider’s digital platforms

10.7. It is the user’s responsibility to confirm booking details before completing the ticket purchase online.

10.8. Century CinemaX cannot rectify any errors following acceptance by the user.

10.9. Once purchase is completed a booking reference number will be emailed to you, although all efforts are put in place for you to receive a confirmation something can go wrong and if you don’t receive a confirmation, not to worry rather contact us using the details on the contact us.

10.10. The booking will be made with the information provided by you if any changes needs to be made please contact us.

11. Pricing of Tickets and Information
11.1. the details of the movies and/or events (including the venues and seating arrangements) for which tickets are offered are contained on the Web Site and other media.

11.2. The supply of tickets offered depends upon the availability thereof. Unless otherwise stated, all prices displayed are in South African Rand.

11.3. Century CinemaX may without prior notice change the price, discontinue the availability or change the description of venues, seating arrangements or events for which tickets are made available.

11.4. Special promotions and/or events may be subject to certain additional terms and conditions.

11.5. Although every effort is made to ensure that the venues, seating arrangements and events are displayed and described completely and accurately, Century CinemaX does not warrant same and disclaim, to the maximum extent permitted by law, any liability arising from any omissions and inaccuracies pertaining to such display and description. In particular, Century CinemaX disclaim any and all warranties as to the occurrence, suitability or quality of the seating arrangements, performances, venues or events and will not be liable for any claims arising in respect thereof, even if Century CinemaX has acted in a negligent manner.

11.6. All prices indicated with regard to tickets on this Web Site will be inclusive of VAT but exclusive of any other taxes and duties, which, unless otherwise indicated, will be charged separately.

11.7. In the event of a cancellation, exchange, refund or replacement of tickets a stipulated administration fee may also apply.

12. Payment
12.1. You will be required to provide the necessary payment details (such as credit card details) and to authorise payment of the amounts payable for the tickets ordered when submitting your booking request.

12.2. Payment gateway will be FNB.

12.3. If Century CinemaX is unable to duly effect such payment for any reason your booking may be cancelled and your tickets may be resold to another customer without further notice.

13. Cash Refunds
13.1. No cash refunds for online tickets will be made. Where a performance is cancelled for whatever reason, cinema readmission tickets will be issued at the discretion of the cinema manager.

13.2. A case by case will be looked at.

13.3. You can also contact us on the details provided on the web site

14. Age and Age Restriction
14.1. It is your responsibility to be aware of and to adhere to age restrictions that are applied to films and/or events.

14.2. If a person having a valid ticket does not meet the age restriction requirements attached to the film or event, he/she will not be allowed access to the cinema or the event venue and no ticket refunds or readmission tickets will be granted.

14.3. When submitting a booking request you warrant and represent that you are over the age of 18 (eighteen) and that you are authorised to make payment in the stipulated manner.

15. Stolen, Lost or Destroyed Tickets
15.1. Upon receipt of the tickets all risk for loss and damage to the tickets shall pass to you. Tickets that have been stolen, lost or destroyed will not be refunded or replaced for any reason whatsoever.

16. Cancelled and Rescheduled Films and Events
16.1. Occasionally, Films and/or events may be cancelled or rescheduled by Century CinemaX and/or the Event Organiser. In such case, Century CinemaX and/or the Event Organiser may offer a refund or exchange of tickets for which you may be required to follow certain procedures specified. Should this occur, WE will usually provide a notice on this Web Site or contact you to inform you of the relevant refund or exchange procedures for that Film and/or event.

16.2. Any refund refer to section 13 of T & C’s

17. Right of Admission
Century CinemaX reserves all rights in terms of admission to cinemas, regardless of whether the ticketholder has purchased tickets online or in person.

18. Warranties
18.1. Unless the contrary is stipulated in writing, all tickets are provided without warranty of any kind. Without limiting the aforesaid, Century CinemaX and the Event Organisers do not give any warranties or make any representations regarding the occurrence, timing, suitability, quality or performance of any film or event to which your ticket(s) may relate, or in respect of the venue, admission to such venue or the seating arrangements for such venue.

18.2. By purchasing a ticket from Century CinemaX, you agree to these Terms of Use on behalf of yourself and any person accompanying you. You assume all risks incidental to the film or event for which a ticket is issued, whether before, during or after show or performance. You agree that Century CinemaX will not be liable for any loss or damage you or anyone accompanying you may incur in the course of attending a film or an event for which you purchased tickets from Century CinemaX and that you will indemnify Century CinemaX against any claims arising in connection therewith.

18.3. In no event will Century CinemaX aggregate liability for all claims in connection with any transaction exceed the total amount of fees received from you pursuant to such transaction, irrespective of the cause of action (whether in contract, statute or delict, including for negligence), save to the extent that such liability cannot be excluded by law.

18.4. These Terms of Use shall override any contrary terms or conditions incorporated by you in your order and any such conflicting terms or conditions will not form part of any agreement concluded between us in respect of the goods and/or services ordered.

18.5. If any problems arise in respect of your ticket please contact our onsite ticket counter.

19. Booking Tickets offered by Century CinemaX
19.1. Cinema Tickets

19.1.1. Each ticket purchased from Century CinemaX is intended to be a revocable license to attend the movie and/or event at the stipulated cinema at the designated time to which the ticket pertains only and will not enable you to attend any other movie and/or event.

19.2. Other Event tickets

19.2.1. Each ticket purchased from Century CinemaX is intended to be a revocable license to attend the event to which the ticket pertains only and will not enable you to attend any other event.

19.3. Booking Tickets offered by Third Parties

19.3.1. Each ticket purchased from Century CinemaX is intended to be a revocable license to attend the event to which the ticket pertains only and will not enable you to attend any other event.

19.3.2. Century CinemaX merely acts as an agent for the providers, promoters and organisers of events (“Event Organisers”). Century CinemaX sells tickets to you and collects payment from you on behalf of such Event Organisers. You are buying each ticket from the relevant Event Organiser and not from Century CinemaX . You are therefore contracting with the Event Organiser and your rights and obligations under the Ticket Terms are enforceable against and by such Event Organiser only. These Terms and Conditions are however, enforceable against you and by you. Event Organisers may refuse admission to events, alter the program or seating arrangements for events, or even postpone or cancel events in certain circumstances. Century CinemaX cannot accept any liability should any of the aforementioned occur. You can, however, contact our onsite ticket counter to enquire about any relevant refund or exchange procedures that may apply in these instances.

19.3.3. Century CinemaX does not determine or control ticket prices or seating availability. There may be many agents selling the Tickets referring to the same seating inventory. Tickets for popular events may therefore sell out quickly.

19.3.4. Century CinemaX may, in its discretion, limit your purchase of tickets to a specified number of tickets for any event (the “ticket limit”) to discourage unfair ticket buying practices. In such event Century CinemaX will not be obliged to supply you any tickets in excess of the relevant ticket limit